Page 89 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 1:52 PM Ghana News Online – ..When You Need To Be Sure!
Across the United States and Canada, Facebook, CrowdStrike, and AT&T outages were most significant, followed by
interruptions in various gaming services and ISPs. Notably, when a routine software update of Crowdstrike went awry on July
19, nearly five million user-reports on Downdetector linked to services that use Crowdstrike or Microsoft (including emergency
services, airlines, and ride-sharing apps) were reported.
“In such scenarios, early detection, problem isolation, and user communication becomes critical for local telecom operators
and service providers. Leveraging Downdetector Explorer, operators can understand the size and scale of incidents — and
rapidly act to resolve issues that matter most to consumers,” said Farid.

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