Page 30 - UNION PROPERTIES GENERAL - February 2024

ServeU obtains ISO 41001:2018 certification

for exceptional services at properties

managed by EDACOM

Amy Clewlow | 14 February, 2024
UAE’s Facilities Management market is projected to grow at a CAGR of nine
percent by 2028.

ServeU, a subsidiary of Union Properties and a leading facilities management (FM)
solutions provider in the UAE, received the ISO 41001:2018 certification for its superior
facilities management systems and services.

The achievement recognises ServeU’s excellence in maintaining properties managed by
EDACOM Owners Association Management, a leading community management services
provider owned by Union Properties, particularly in Motor City and Uptown Mirdif
Communities.

The accreditation further solidifies EDACOM’s standing in the field of community
management and underlines its efforts to deliver quality services using ServeU’s
solutions and systems.

ISO 41001:2018 is an international standard for FM systems, designed to aid
organisations in improving the management of their facilities and providing better
services to their customers. It defines the requirements for an effective FM system and
provides guidance for seamless planning and execution. The new achievement further
underlines ServeU’s commitment to offering superior FM services, while adhering to
global standards, enhancing its operational efficiency, and ensuring quality services for
clients. In addition, the accomplishment is indicative of the organisation’s pioneering
role in the evolving FM sector.

Simon Roopchand, General Manager at ServeU, said: “We are delighted to receive the
ISO 41001:2018 accreditation, which reflects our strategic excellence in the FM sector
and commitment to delivering outstanding FM services to businesses. The ISO
41001:2018 accreditation also underscores our commitment to international standards,
as well as our vision to help other companies provide exceptional services and drive
innovation within the industry. Facilities management, in our opinion, is essential to
guaranteeing that a company’s physical assets are well-maintained and utilised in order
to support the overall objectives of the organisation. As a leading force in the

https://www.intelligentcio.com/me/2024/02/14/serveu-obtains-iso-410012018-certification-for-
exceptional-services-at-properties-managed-by-edacom/