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6/13/25, 10:32 AM ILOE: How to renew unemployment insurance, check fines and claim benefits in the UAE | The National
Employees can pay on a monthly, quarterly, semi-annual or annual basis, with a policy running for one
or two years. For those renewing the policy, the portal offers a one-time payment for two years.
After subscribing to the initiative, an employee receives an insurance certificate that includes the date
the policy expires. The scheme is managed by Dubai Insurance, but other insurance companies are
involved.
Employees must make timely premium payments based on their chosen plan and they are obligated
to cover overdue payments within 90 days from the date they were due. If the premiums are not paid
within this timeframe, the insurance certificate will be cancelled and a fine issued.
Benefits
The scheme provides people who lose their jobs with 60 per cent of their basic salary for up to three
months, or until they find a new job, whichever is sooner.
For example, if your basic monthly salary is Dh10,000, you could receive Dh6,000 a month for up to
three months. The monthly compensation paid cannot exceed Dh10,000 for claimants in category A,
and Dh20,000 for category B.
If you change jobs and the new salary is in a different category, you should update the details on the
ILOE portal and pay the new premiums as applicable.
Who can claim benefits?
Only those who meet the following criteria can receive benefits:
Employees with a valid UAE residence visa
Those who have been subscribed to the ILOE policy for at least 12 consecutive months
The subscription must be active at the time of job loss, with no pending premium payments
They should not have resigned or have lost their job as a result of disciplinary action
They must not have lost their job for non-peaceful “labour strikes or stoppages”, whether they
caused damage or not
The claim should be filed within 30 days of losing their job
The claim should not be based on fraudulent or incorrect information
The claimant must not be employed in a temporary or part-time role
How to claim benefits
Employees must submit a claim for benefits using the ILOE app or website. You can also contact the
customer care service team at 600 599 555 to submit a new claim.
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