Page 89 - AAE PR REPORT - FEBRUARY 2025

SFD launches payment service for vehicle

violations

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Sharjah24: Mira bin Hada, Head of Financial Systems and Smart Applications at the Sharjah
Finance Department (SFD) , announced the launch of a new payment service in collaboration with
"RAFED" Vehicle Solutions. This service allows customers to pay vehicle violation fees through the
extended digital payment platform "Madd" at all Al Ansari Exchange branches across the UAE.
Customers of RAFED can now settle fines by visiting any Al Ansari branch using the "Madd"
platform.

Enhancing customer satisfaction
Mira bin Hada expressed her satisfaction with RAFED's integration into the "Madd" platform, part of
the digital payment system "Tahseel," aimed at ensuring and enhancing customer satisfaction when
paying vehicle fines at any Al Ansari Exchange branch using the digital payment system.

Objectives of the Madd platform
She added that the "Madd" platform aims to involve the private sector in providing payment
services for participating government and private entities within the "Tahseel" system. The name
"Madd" emphasises the concept of expanding and strengthening cooperation between the public
and private sectors, enabling customers to pay for services at partner service centers with diverse
channels. This facilitates transactions for customers due to the broader geographical presence of

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