Page 21 - UNIFONIC PR REPORT - JANUARY 2024

platform. MoEngage, on the other hand, specializes in AI-powered, insights-led customer
engagement, facilitating data-driven personalized experiences.

Together, the strategic partnership will help drive:

• Enhanced Customer Engagement: The partnership will focus on creating more
comprehensive and personalized customer engagement solutions. By leveraging
Unifonic’s communication soutions and MoEngage’s state-of-the-art marketing
automation, businesses can engage with their customers in a more meaningful
and effective manner.
• Digital Transformation: Support businesses in the Middle East on their journey
towards digital transformation and provide the tools and expertise needed to
adapt to the changing landscape of customer interactions and preferences.

• Seamless communication and integration strategies- The holistic suite of
services will drive more meaningful end-consumer experiences.

“We at MoEngage recognize the immense potential that consumer businesses in the
Middle East region present and are excited at the prospect of helping out such brands with
the right insights and customer understanding. We are delighted to onboard Unifonic to
our ever-expanding Catalyst Partner ecosystem. Through our combined expertise, we aim
to help brands orchestrate AI-powered, hyper-personalized journeys across their end-
consumers lifecycle by unifying all communication channels and driving consistent
engagement,’ said Raviteja Dodda, CEO and Co-Founder of MoEngage.

“Our partnership with MoEngage provides innovative communication solutions to
businesses, enabling fast, reliable, and personalized engagement with customers across
multiple digital touchpoints. MoEngage’s insights enable us to customize communication
strategies, while our platform ensures the secure, AI-powered delivery of personalized
conversations across channels. This combination improves customer experiences, drives
business growth, and reflects our dedication to delivering cutting-edge technology and
unmatched value for our customers.” said Ahmed Hamdan, CEO and Co-Founder of
Unifonic.

https://uaenews4u.com/2024/01/22/unifonic-partners-with-moengage-to-deliver-superior-customer-
engagement-solutions-to-customers-in-the-middle-east/