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7/16/25, 11:48 AM Crown Prince of Fujairah witnesses launch of first fully digital government service centre in emirate – UAE Business and Travel Ins…
ability to adopt the latest digital innovations to deliver an exceptional customer experience that aligns with the
country’s aspirations of delivering world-class services.
He said, “The centre serves as an advanced interactive platform for enabling customers to directly contribute to
developing government services through innovative channels that allow them to submit their suggestions and
feedback. This fosters integration among government entities, promotes a culture of community engagement,
and establishes a flexible government environment capable of responding promptly to evolving needs.”
The launch of the Digital Services Centre is part of the Ministry’s broader plan to expand this innovative model
across the UAE, in align with the UAE Government Services Strategy, and the Government Services
Development Guide 2.0. The centre offers over 150 digital services, aiming to serve more than 20,000 users
annually.
Integrating smart systems that enhance operational efficiency and support data-driven decision-making, the
centre provides a wide range of services from the Ministry of Energy and Infrastructure, in addition to a set of
services from federal and local partner entities in the Emirate of Fujairah—offered through a unified and fully
integrated digital experience. This contributes to simplifying procedures, saving time and effort, and improving
quality of life, in line with the smart government approach that places people at the heart of its priorities.
To mark the inauguration of the centre, the Ministry of Energy and Infrastructure, in collaboration with Emirates
Post, has issued a commemorative stamp honouring H.H. Sheikh Mohammed bin Hamad bin Mohammed Al
Sharqi, Crown Prince of Fujairah.
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