Page 323 - 7X PR REPORT - SEPTEMBER 2025 (ENGLISH)

9/9/25, 2:57 PM Under The Patronage Of Mohammed Bin Rashid Ahmed Bin Mohammed Attends Launch Of 28th Universal Postal Congress - Dubai…
Congress, but also the UAE’s ability to deliver a seamless hybrid experience that promotes
inclusivity and broad digital participation.

The event’s programme also featured the ‘UPU Global Leaders Summit,’ which convened ministers,
heads of regulatory authorities, leaders of national postal institutions, and logistics leaders to
exchange ideas and develop joint insights to shape a shared vision for the future of postal and
logistics services.

HE Badr Al-Olama said: “The 28th Universal Postal Congress is an opportunity to set the tone for
the next era of universal postal services, and to ensure that the sector remains relevant and
responsive to twenty-first century realities. The UAEcommitment to the success of thisCongress is
driven by a spirit of consensus-building and partnership, anchored in service and driven by action,
so that the progress we set in motion today resonates across regions and generations.”

Masahiko Metoki, Director General of the Universal Postal Union, said, “This Congress is our
opportunity to ensure that every link in our network is strong. It is our opportunity to demonstrate
that, despite any differences in views or interests, we are able to build common solutions, regardless
of our region, level of development or business model. It is our opportunity to work collectively for
the benefit of all, to build on what has always made our postal community and the UPU so unique

for more than the last 150 years: solidarity and universality.”

The ‘Dubai Strategy’: Roadmap for the next cycle

The 28th Universal Postal Congress will adopt the UPU’s new strategy for 2026-2029, which will be
known as the ‘Dubai Strategy’ in recognition of the host city. This forward-looking roadmap is built
on four key pillars - advancing service quality, promoting inclusivity, accelerating digital
transformation, and supporting sustainability across the sector. It will also introduce updates to
postal exchange regulations and remuneration frameworks. In the days ahead, the Congress will also
elect the UPU’s Director General and Deputy Director General for the next cycle, alongside new
members for the Council of Administration and the Postal Operations Council.

Deliberations are expected to result in a comprehensive suite of decisions and recommendations,
including the updating of postal products as well as remuneration and fee mechanisms under a
modern integrated system. This suite will further enhance quality standards and operational
integration between postal operators and wider ecosystem partners of logistics service providers.
The outcomes will also expand financial inclusion through postal financial services, advance
sustainability and clean energy adoption, and reinforce cybersecurity and data protection across the
global postal network.

Tariq Ahmed Al Wahedi said: “Our ambition is to accelerate the digital transformation of the global
postal ecosystem through three pillars. The first is modern digital governance that unifies data
standards, enables integrated operations, and guarantees privacy protection and cybersecurity. The
second is smart infrastructure, leveraging advanced analytics, automation, and artificial intelligence
to elevate service quality, reduce costs, and drive innovation. The third is empowering member
states through strong partnerships that expand access and deliver inclusive services.”

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