Page 23 - SALIK PR REPORT MAY 2024

stop-shop solution, enhancing customer satisfaction and ensuring
quick access to essential services.

The new version of RTA App introduces a personalized dashboard,
revolutionizing user experience by offering quick actions for essential

services such as renewal of vehicle licenses, driving licenses, and
purchasing parking tickets. This personalized dashboard empowers
users with efficient access to vital services, saving time and effort.

The features include Personalized Dashboard, a user-friendly
interface offering quick actions for essential services such as renewal
of vehicle licenses, driving licenses, and purchasing parking tickets.

It also features multiple enhancements across the app, including
SALIK online payments, voucher top-up, and NOL top-up via tapping

directly on the app.
The new version designed to simplify parking services which is
consolidated into one screen for seamless navigation and
convenience.

It enhances vehicle license renewal and fine payment experience. A
total overhaul of the user experience for renewing vehicle licenses

and paying fines, ensuring a hassle-free process.

Meera Al Shaikh, Director of Smart Services at RTA said that this

upgraded solution is the result of RTA's commitment to meeting
customer needs and addressing previously raised requirements by end
users. "Through the upgraded RTA Application, we are

revolutionizing the way our customers interact with our services. Our
commitment to enhancing user experience has led to the creation of a
personalized dashboard and streamlined journeys, ensuring quick
access to essential services. This upgrade reflects RTA's dedication to

meeting customer needs and our ongoing efforts to provide
convenient and efficient transportation solutions."

She pointed out that the RTA Application's new upgraded edition is
now available for download on both iOS and Android platforms.

https://mediaoffice.ae/en/news/2024/may/24-05/roads-and-transport-authority-unveils-new-
version-of-rta-app-for-seamless-access-to-services