Page 37 - SALIK PR REPORT MAY 2024

5/27/24, 11:24 AM RTA Unveils Enhanced App for Seamless Access to Transport Services in Dubai
The new version of RTA App introduces a personalised dashboard, revolutionising user

experience by offering quick actions for essential services such as renewal of vehicle

licences, driving licences, and purchasing parking tickets. This personalised dashboard
empowers users with efficient access to vital services, saving time and effort.

The features include Personalized Dashboard, a user-friendly interface offering quick

actions for essential services such as renewal of vehicle licences, driving licences, and

purchasing parking tickets. It also features multiple enhancements across the app,

including SALIK online payments, voucher top-up, and NOL top-up via tapping directly on

the app.

The new version designed to simplify parking services which is consolidated into one

screen for seamless navigation and convenience. It enhances vehicle licence renewal and

fine payment experience. A total overhaul of the user experience for renewing vehicle
licences and paying fines, ensuring a hassle-free process.

Meera Al Shaikh, Director of Smart Services at RTA said that this upgraded solution is

the result of RTA's commitment to meeting customer needs and addressing previously

raised requirements by end users.

“Through the upgraded RTA Application, we are

revolutionising the way our customers interact with our

services. Our commitment to enhancing user experience

has led to the creation of a personalised dashboard and

streamlined journeys, ensuring quick access to essential

services. This upgrade reflects RTA's dedication to

meeting customer needs and our ongoing efforts to

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