Page 44 - SALIK PR REPORT MAY 2024
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5/27/24, 11:29 AM Dubai RTA's App Upgrade Offers Enhanced Access To Services - OneArabia
The upgrade enhances the vehicle licence renewal and fine payment experience. Users can now enjoy a hassle-free
process for renewing vehicle licences and paying fines, thanks to a total overhaul of the user experience in these areas.
Commitment to Customer Needs
Meera Al Shaikh, Director of Smart Services at RTA, stated that this upgraded solution is the result of RTA's commitment to
meeting customer needs and addressing previously raised requirements by end users. "Through the upgraded RTA
Application, we are changing the way our customers interact with our services," she said.
Al Shaikh added that the commitment to enhancing user experience has led to the creation of a personalised dashboard
and streamlined journeys, ensuring quick access to essential services. This upgrade reflects RTA's dedication to meeting
customer needs and ongoing efforts to provide convenient and efficient transportation solutions.
Availability
The new version of the RTA Application is now available for download on both iOS and Android platforms.
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