Page 17 - UNIFONIC PR REPORT - JANUARY 2024

1/23/24, 3:01 PM Unifonic partners with MoEngage

Unifonic streamlines conversations at every touchpoint throughout the customer journey by unifying

communication channels, messaging apps, and chatbots on one simple-to-use platform. MoEngage, on
the other hand, specializes in AI-powered, insights-led customer engagement, facilitating data-driven
personalized experiences.

Together, the strategic partnership will help drive:

Enhanced Customer Engagement: The partnership will focus on creating more comprehensive
and personalized customer engagement solutions. By leveraging Unifonic's communication

soutions and MoEngage's state-of-the-art marketing automation, businesses can engage with
their customers in a more meaningful and effective manner.
Digital Transformation: Support businesses in the Middle East on their journey towards digital

transformation and provide the tools and expertise needed to adapt to the changing landscape of
customer interactions and preferences.
Seamless communication and integration strategies- The holistic suite of services will drive more
meaningful end-consumer experiences.

“We at MoEngage recognize the immense potential that consumer businesses in the Middle East region

present and are excited at the prospect of helping out such brands with the right insights and customer
understanding. We are delighted to onboard Unifonic to our ever-expanding Catalyst Partner
ecosystem. Through our combined expertise, we aim to help brands orchestrate AI-powered, hyper-
personalized journeys across their end-consumers lifecycle by unifying all communication channels and

driving consistent engagement,’ said Raviteja Dodda, CEO and Co-Founder of MoEngage.

“Our partnership with MoEngage provides innovative communication solutions to businesses, enabling
fast, reliable, and personalized engagement with customers across multiple digital touchpoints.
MoEngage's insights enable us to customize communication strategies, while our platform ensures the
secure, AI-powered delivery of personalized conversations across channels. This combination improves

customer experiences, drives business growth, and reflects our dedication to delivering cutting-edge

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