Page 23 - UNIFONIC PR REPORT - JANUARY 2024

1/23/24, 3:03 PM Unifonic partners with MoEngage | iHeartEmirates
22 January 2024 – Unifonic, the leading omnichannel customer engagement platform in the

Middle East and MoEngage, the leading insights-led customer engagement platform, have

announced their strategic partnership. With this partnership, Unifonic will now be a part of the
MoEngage Catalyst Partner program that aims at helping brands scale at speed.

This partnership is a significant milestone towards enhancing and providing a comprehensive

end-to-end customer engagement solution to brands in the Middle East.

The partnership signifies a commitment to the Middle East market, where there is immense

potential for growth and innovation. With the combined capabilities, Unifonic and MoEngage will

be able to deliver cutting-edge solutions that empower businesses in the region to drive digital

transformation and excel in customer engagement.

Unifonic streamlines conversations at every touchpoint throughout the customer journey by

unifying communication channels, messaging apps, and chatbots on one simple-to-use

platform. MoEngage, on the other hand, specializes in AI-powered, insights-led customer

engagement, facilitating data-driven personalized experiences.

Together, the strategic partnership will help drive:

“We at MoEngage recognize the immense potential that consumer businesses in the Middle

East region present and are excited at the prospect of helping out such brands with the right

insights and customer understanding. We are delighted to onboard Unifonic to our ever-

expanding Catalyst Partner ecosystem. Through our combined expertise, we aim to help brands
orchestrate AI-powered, hyper-personalized journeys across their end-consumers lifecycle by

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