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1/23/24, 3:04 PM Unifonic partners with MoEngage to deliver superior customer engagement solutions to customers - Middle East News 247

Unifonic partners with MoEngage to deliver

superior customer engagement solutions to

customers

By Middle East News 247 January 22, 2024

Unifonic, the leading omnichannel customer engagement platform in the Middle East and MoEngage, the
leading insights-led customer engagement platform, have announced their strategic partnership. With this
partnership, Unifonic will now be a part of the MoEngage Catalyst Partner program that aims at helping

brands scale at speed.

This partnership is a significant milestone towards enhancing and providing a comprehensive end-to-end

customer engagement solution to brands in the Middle East.

The partnership signifies a commitment to the Middle East market, where there is immense potential for

growth and innovation. With the combined capabilities, Unifonic and MoEngage will be able to deliver cutting-
edge solutions that empower businesses in the region to drive digital transformation and excel in customer

engagement.

Unifonic streamlines conversations at every touchpoint throughout the customer journey by unifying

communication channels, messaging apps, and chatbots on one simple-to-use platform. MoEngage, on the
other hand, specializes in AI-powered, insights-led customer engagement, facilitating data-driven
personalized experiences.

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