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9/3/24, 9:05 AM Water infrastructure management: Growing importance of digital solutions - builtenvironmentme.com
Digital Twin Solutions
Based on all the data they process, digital twins give water utilities new and useful insights, in addition to acting as a single point that unifies various
systems and data types. They enable the transition from preventive to predictive maintenance and operations, as well as provide stakeholders with the ability
to identify problems before they arise. In addition to providing new insights, the technology helps in significantly reducing non-revenue water, improving
energy efficiency, boosting customer service and network resilience, and assuring the best capital planning decisions. Moreover, digital twin solutions are
simple to use, implement, and configure, with new data accessible in just a few clicks.
Digital Twins in Action
Digital twins guarantee that all users, from directors and engineers to operators, have constant access to the relevant information, irrespective of their
academic background. The aim is not to substitute current systems but to integrate them, delivering the most accurate information automatically and
immediately to a unified platform that teams can utilise. For example, AEGEA, one of Brazil’s largest private water and sanitation companies, needed to
improve the quality of water services and asset management options in Manaus, the capital and largest city in the state of Amazonas. The utility required a
solution that was capable of remotely monitoring and analysing Manaus’ water systems.
The company employed OpenFlows to create and curate a digital twin that integrated SCADA, GIS, hydraulic modelling, and customer data into a
connected data environment. The twin successfully enabled cost-effective operations and preventative maintenance in real time. OpenFlows serves as a great
example of how smart technologies can be used to achieve sustainability goals. The solution also assists utilities in mitigating risks, initiating prompt
responses, and effectively meeting sustainability targets.
Ultimately, we believe that the adoption of digital solutions has the potential to significantly alter the way water infrastructure is managed and to promote
sustainable water practices. By adopting these technologies, market leaders and organisations can ensure the long-term resilience of their water management
systems, improve water efficiency, and overcome the challenges posed by water scarcity.

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