Page 16 - DAEP PR REPORT - FEBRUARY 2025

3/3/25, 12:39 PM Airport Show 2025 to reflect the pace of technological progress at airports

Airport Show 2025 to reflect

the pace of technological

progress at airports

17th Feb 2025, 11:32. Written by Eddie Saunders

image credit: rxglobal

When the US-based IBM Center for the Business of Government wrote in a study in March
2000 that “new strategies, new ideas, and new technologies were necessary for airports”
for broadening economy, there were few takers even in the world’s biggest countries
which a year earlier had handled over 8.3 million flights and 614 million passengers.

In 2000, the number of passengers carried by global airlines stood at 2.3 billion.
Twenty-five years later, a survey by Amadeus, the world’s leading provider of travel
technology, revealed 56 percent of airport leaders are making technology investments for
‘enhancing’ customer experience and 52 percent for ‘improving’ operational efficiency.

The increase in technology investment is more than any other area by the airports. On
average, airports intend to increase technology investment by 17 percent, and 94 percent

https://airsideint.com/airport-show-2025-to-reflect-the-pace-of-technological-progress-at-airports/ 1/4