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2 WHAT TO EXPECT AT YOUR FIRST VISIT TO SMILES ACROSS NWI Smiles Across North West Indiana www.smilesacrossnwi.comWhat You Can Expect with Smiles Across NWI: %u2022 A Five Star Experience. From the moment you%u2019re greeted by our front desk staff to your time with our dentists, we want you to be comfortable, well cared for, and extremely happy with your treatment and results. %u2022 There%u2019s no judgment here. There is no need to feel embarrassed or ashamed. We are honored to be of service and strive to deliver the highest level of care. Our staff will always show empathy and understanding. Together, we will improve your oral health and renew your smile. %u2022 No cookie-cutter approach to dentistry. There is no one-size-fits-all treatment plan when it comes to YOUR mouth and YOUR teeth. Your health concerns and goals are uniquely yours. We will always take time to understand your needs and tailor a treatment plan to meet those needs. %u2022 We respect your time. You are busy and don%u2019t have time to wait for hours for your scheduled dental treatment. We strive never to keep you waiting. %u2022 We guide you every step of the way. We listen to your questions, address your concerns, and offer clear and understandable advice. %u2022 We consistently deliver more than our patient%u2019s expectations. We don%u2019t just want you to be happy with your dental experience. We want you to happily encourage your friends and family to seek us out for their dental treatment. At your initial appointment%u2026From the moment you walk in, we want you at ease and as comfortable as possible. You%u2019ll be warmly greeted by a team member who will show you the various amenities in our practice and guide you through every step of your visit.