Page 18 - Australasian Paint & Panel Nov-Dec 2018
P. 18

BODY REPAIR INDUSTRY SURVEY
IN THE FUTURE
OEM BADGES
DO YOU HOLD A MANUFACTURER BADGE?
YES 19%
Will you apply for another badge in next 12 months?
80% Yes  20% No NO 81%
Will you apply for a badge in next 12 months? 21% Yes  79% No
TOP 10 OEMS TO APPLY FOR 1 Holden 44%
2 Volkswagen 36%
3 Toyota 34%
4 Subaru 29% 5 Audi 24% 6 Jaguar/Landrover 16% 7 Lexus 16% 8 Suzuki 15% 9 Volvo 13% 10 Mercedes-Benz 13%
WHAT ARE YOU WORKING ON TO FUTURE-PROOF YOUR BUSINESS? OEM certification
Local marketing
30%
46% Better relationships vs insurers 51%
Better relationships vs dealer
Securing fleet work
Diversifying in some way
Nothing, just hoping for the best 14%
ADAS IS PUSHING UP REPAIR PRICES. HOW DO YOU MAINTAIN YOUR COMPETITIVE ADVANTAGE?
Specialise in brands
Specialise in drive/non-drive
Make sure we repair faster
We can’t make ourselves market competitive
DO YOU HAVE AN EXIT OR SUCCESSION PLAN IN PLACE
36% Yes (2017: 40%, 2016: 34%) 64% No (2017:60%, 2016: 66%)
33% 37% 36%
22% 21% 54% 22%
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PAINT&PANEL November / December 2018
www.paintandpanel.com.au
INSIDE YOUR SHOPS
WHAT SORT OF WORK DO YOU DO? 20% Mainly driveable light repairs (2017:27%) 4% Mainly driveable repairs within a certain scope 5% Mainly non-drive (2017:4%, 2016:8%)
Only non-drives 1 response
1% Cosmetic pdr only
75% All scopes of repair (2017:69%, 2016:70%)
WORK VOLUME IN THE LAST 12 MONTHS 44.5% Increased (2017:41%, 2016:48%)
36.5% Decreased (2017:27%, 2016:25%)
19% Stayed the same (2017:32%, 2016:27%)
DOES YOUR SHOP EMPLOY APPRENTICES 70% Yes (2017: 61%)  30% No (2017: 39%)
BRINGING IT IN HOUSE Mechanical repairs only 22% Mechanical repair and servicing 13% Wheel alignment 8% Tyres 13% Hire car own fleet 34% Air-conditioning 33% Alloy wheel services 19% Diagnostics 30% Glass repair 21% Wheel repair 27% Detailing 51% ADAS calibration 13% None of the above 22%


































































































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