Page 61 - Climate Control News May 2020
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New products
 GEA introduces remote support
 IN THE WAKE of the COVID-19 outbreak, GEA has launched a remote support solution that is easy to use.
GEA Remote Support is a service that provides real-time streaming with GEA experts.
From their own location in production, custom- ers can use a commercially available mobile de- vice to connect and communicate in real-time with a GEA expert to resolve their issue.
With just two elements, a mobile device and internet access, customers can initiate a session by receiving a short email or SMS containing a secure link, followed by a video conversation, with the option to share high-resolution imagery back and forth, send descriptions and instruc- tions via the chat function or take and share notes during the conversation.
All of this is possible without the customer having to install a new application.
The solution is based on existing GEA Remote Eye Wear technology, offering customers fur- ther possibilities for machine maintenance.
The specially designed glasses, which in-
GEA’s Remote Support Solution
clude an integrated high-resolution camera and reliable microphone, allows for hands- free remote support, offering several bidirec- tional functions.
By projecting images onto the GEA Remote Eye Wear screen, repairs, process optimizations
or inspections can be carried out immediately. GEA Remote Eye Wear is currently available as part of the GEA Service Level Agreement (SLA), however, customers will be able to pur- chase a stand-alone unit as part of a premium
service package in the near future
 Azbil goes worldwide with indoor sensor
 TOKYO-BASED AZBIL CORPORATION has started sales outside of Japan of the company’s ceiling-mounted temperature sensor (round type), an indoor temperature sensor for use with office building HVAC systems.
In recent years, office buildings have fewer pil- lars and walls, necessitating temperature sen- sors to be installed into ceilings.
Because Azbil’s ceiling-mounted temperature sensor is a mere 40 mm in diameter and 5 mm thick with a colour scheme allowing it to blend in with a room’s surroundings, it does not de- tract from the room’s aesthetic.
Installation has been simplified through the use of springs to snap the sensor into place, making screws unnecessary. Improvements to the internal construction have led to a faster re- sponse time and increased accuracy, enabling the sensor to contribute to maintaining a com- fortable indoor environment.
Ever since the product was launched in Japan in July 2018, over 20,000 units have been in- stalled in office buildings and other structures, and the sensor has received a favourable recep- tion due to its unobtrusive design, ease of in- stallation, and high accuracy.
Azbil’s overseas launch of the sensor is cen- tered on office buildings and other structures.
Tthe sensor complies with various interna- tional safety and environmental directives, such as those required by CE marking1, REACH2, and China RoHS3.
Azbil Corporation, formerly known as Yamatake Corporation, is a leading com- pany in building and industrial auto- mation and employs 9,600 people worldwide.
Azbil’s ceiling- mounted temperature sensor.
 CLIMATE CONTROL NEWS
MAY 2020
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