Page 80 - Australasian Paint & Panel magazine Nov-Dec 2021

80
BEST MEDIUM NSW
PAINT&PANEL NOVEMBER / DECEMBER 2021
L&M SMASH REPAIRS
L&M SMASH REPAIRS IS A THIRD GENERATION SHOP THAT IS DEDICATED TO TOP QUALITY REPAIRS AND OUTSTANDING CUSTOMER EXPERIENCE.
T
TOP: Exit from Paintshop into the large car park. CENTRE: Minimilist customer reception. ABOVE: ‘There is no try only do’ in the paint shop.
HAT MAHERS ARE CERTAIN-
ly not boring - we didn’t meet grandad Bill but neither dad Garry, or Dan could be de- scribed as shy - or backward in coming forward with their opinions on any number of topics. Gary is an I-CAR
instructor but retired from the business. Since the last time they won back in 2019, they’ve implemented many improve- ments. There’s a ‘you beaut’ security sys- tem which allows Dan to keep a beady eye on every area of the business. Both the of- fices and reception office have had a make- over. The former reception used to be filled with motoring memorabilia that Bill had collected. While it was charming it has now been replaced by a contemporary re- ception proudly displaying the I-CAR Gold plaque, there are also renovated customer