Page 38 - Climate Control News Dec-Jan 2020

Wholesalers Feature
The wholesaler isn’t slowing down with more retail branches planned for 2020.
Actrol leads the way with more expansion plans in 2020
ACTROL HAS CONTINUED to strengthen its retail network with plans to open another six branches in early 2020.
The wholesaler already has a strong footprint in Australia and New Zealand with almost 80 branches currently in operation.
During the year Actrol opened seven new branches in New Zealand and two in Australia which were both located in Queensland at Mu- rarrie and Mt Isa.
With so much activity there are no signs of Ac- trol slowing down in the year ahead with plans to refurbish existing sites with state of the art fit-
outs to enhance the customer experience and provide a more positive workplace for staff.
Actrol marketing manager, Arabella Wood, said the industry is undergoing a major shift as a result of the HFC phasedown and the wholesaler is taking measures to ensure customers are armed and ready for the future.
In addition to supporting customers, Wood said Actrol is upgrading its product offerings.
For example the DC-3 smart refrigeration sys- tem which was launched last year is now even smarter. That’s right the next evolution of the DC-3 has been released with dual evaporator capabili-
ties. It is also approved for R448A refrigerant.
“The unit continues to rede- fine the industry and Actrol will continue to invest in their product innovation journey,” Wood said.
“Actrol’s digital service of- ferings have also evolved with Flexitrak and maX split into two separate applications.
Actrol will continue to support customers throughout the HFC phasedown.
“WE WANT OUR CUSTOMERS TO BE ARMED AND READY FOR THE FUTURE.”
“The change has enabled the applications to be specifically tailored to users, offering a com- prehensive and seamless customer experience.”
Recent feature additions - on maX – include viewing a customer order from start to finish, processing a quote to an order, paying for indi- vidual invoices, viewing stock levels of any branch via the desktop with dark mode being enabled.
Wood said these changes have added even more transparency and reassurance to the tradesmen, purchase officers and administra- tive staff.
She said these systems continue to enhance the customers ability to manage, digitise and im- portantly – future proof their businesses.
“The maX integration with MYOB and AROF- LO has created a unified and complete business management platform for users and ensures
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