Page 67 - Zero is Possible - Volume 2 Grey

All sites
Critical Controls

Pause to perfect: All Businesses

mastering investigations UNITED KINGDOM

Opportunity • Crystal clear rules for
Previous investigations inmediate deployment
lacked depth and of investigators
effectiveness. There was
a need to improve critical Results
incident investigations, • Faster and effective
ensuring they are investigations without
thorough, impartial, and conflict of interest
promptly conducted by • Immediate Availability of
expert investigators. investigators
• Consistent high quality Lee Sleight
Solution investigations with CEO
• Limit the number minimal disruption of
of critical incident the operations.
investigations,
prioritizing expertise
• Investigators trained
by HFACS organization
(1,700 CHF per trainee)
• Ensure each product
line has at least one Jason Lowe
trained investigator Director of Health,
supported by subject Safety and
matter experts Performance

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