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Cover Story: Homecoming: Jeff Welch Returns to Florida as CEO of HealthSouth

Florida Medical Center and Tenet Healthcare’s Miami-Dade Group Rehabilitation

Hospital at
Continued from page 1.
Saint Vincent Hospital in Worcester, Massachusetts as well Florida in 2008. As a graduate of Immaculata High School
as Tenet’s South Carolina-Massachusetts Group. In this role, in Somerville, NJ, Welch earned a Bachelor of Science at Martin Health
he was responsible for Tenet hospitals in the northeast divi- Rider University in Lawrenceville, NJ, in 1979, and com-
sion, including Natick, Mass.-based MetroWest Medical pleted a Master’s program in Public Policy and to Unveil New
Center's Leonard Morse Hospital, MetroWest Medical Administration at Rutgers University.
Center's Framingham (Mass.) Union Hospital and Coming to Florida nearly a decade ago made a big differ- Name
Worcester, Mass.-based St. Vincent Hospital. ence in his career, according to Welch.
Welch was also the CEO of Palm Beach Gardens Medical “Working for Tenet was a turning point for me. I had to
Center and Coral Gables Hospital. Under his leadership at leave my comfort zone and move down to Florida,” he says. and Brand
Coral Gables, the hospital received the highest ratings with- “I didn’t know anybody and didn’t know the healthcare
in Tenet for employee and physician satisfaction. Prior to environment here. But Tenet is a great organization. I got to HealthSouth Rehabilitation Hos pital
his appointment as CEO of Coral Gables Hospital, Welch meet many interesting people and all of the Tenet CEOs at Martin Health will unveil its new
served as chief operating officer at Delray Medical Center. were great mentors.” name and brand as part of its compa-
“At every health system I have been with, I left with One strength that Welch believes he brings to the job is ny’s name change and rebranding initia-
greater understanding and better knowledge,” says Welch. his energy and passion. tive. Beginning Oct.1, the inpatient
“It has benefited me both personally and professionally. I “At Florida Medical Center, we provide outstanding qual- rehabilitation hospital will be known as
like to think I left them in better shape than when I first ity, and I act as a conduit to provide support to the team to Encompass Health Rehabilitation
arrived. Personally for me, it’s also a great feeling to know hopefully move things along and drive the quality even fur- Hospital, an affiliate of Martin Health
that I can go back to each hospital and be welcomed. That’s ther,” he says. “The ability to impact people’s lives on a daily and will continue to provide the same
what is most important to me.” basis is a pretty cool responsibility and opportunity.” high-quality, post-acute care for
Welch says that he is honored and thrilled to be back in At FMC, its mission is to help people live happier and patients overcoming a variety of debili-
Florida and back with people he has worked with as well as healthier lives. Welch says that is where his focus will be. tating illnesses and injuries.
some great mentors. “I want to be able to continue the great work from past “Our new Encompass Health brand
“It’s a great honor and I’m proud to be part of the Tenet administrations and to continue along that journey to fulfill reflects more than the change of our
team in Florida,” he says. “It was exciting and humbling to that mission,” he says. “We look and strive for the best qual- name. It reinforces our commitment to
be asked to come back to South Florida in this role. I love ity and the highest safety only to exceed our patients’ expec- working together to continuously
the area and I love the people here. The opportunity to work tations. We have great physicians here who trust us with improve the care we provide our
at Florida Medical Center and to be part of these five hospi- their patients. I hope to give the team the support they need patients,” said Ivette Miranda, CEO of
tals is wonderful. We have great physicians and a great staff to continue and carry out that mission.” Encompass Hospital at Martin Health.
who all provide incredible care. I’m honored and privileged “With a focus on clinical collaboration
to be part of a great team here.” For more information, and strengthening relationships, we will
Welch was born in Toledo, OH, and was one of 10 chil- visit www.floridamedctr.com. continue to play an important role in
dren. He grew up in Chicago and moved to New Jersey making a difference in the lives of our
when he was 14. He lived there until coming to South patients.”

When It Comes To Patient Care,

How Are Your People Wired?

A couple weeks back, uine pleasure, ‘it
I had the pleasure of vis- means I get to use
iting a nationally those umbrellas to
renowned eye surgeon walk people to their
in Columbus, Ohio. This cars.’ as she points to
independent doctor and a stack of them in the
his team are the true corner by the door.
triple threat. Not only The entire team
are they extremely tal- constantly over-com-
ented at what they do, municates to patients
but they also are great at about what is going
how they do it AND the on and what is next
team understands why both verbally AND
they do what they do. BY JAY JUFFRE non-verbally.
Let me give you some For example, not
insights on just how you only does the staff
can compare it to your organization. member clearly explain next steps,
When you walk in, you are greeted each examination room has multiple
by an enthusiastic receptionist. She colored flags which secretly tell the
directs you to the lobby and ensures doctor and staff who were not part of
you are aware of the free food and the conversation, who is in the room
beverages (including fresh fruit and why. I could go on and on, but at
infused water). Every staff member the end of the day this doctor and his
takes time to say hello to patients and team are just wired differently, and
other guests as they go about their the patients and their families can
busy routine. Their desire to ‘beat the feel it! You too can wire your team
greet’ and to not ‘prioritize tasks over differently. It just takes commitment
people’ is evident throughout. and consistency.
It starts pouring outside and with-
out hesitation, the receptionist asks Jay Juffre is Executive Vice President,
everyone in the lobby: ‘you know ImageFIRST. For more information on
what that rain means?’ and then ImageFIRST, call 1-800-932-7472 or
answers her own question with gen- visit www.imagefirst.com.

South Florida Hospital News southfloridahospitalnews.com October 2018 13