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Great	ideas	face	opposition

	When	 we	 create	 great	 ideas	 we	 expect	 people	 to	 say,	 “Wow!	 What	 a	 great	 idea!	 I	 can’t	 wait	 to	 buy
your	 products	 and	 services.”	 However,	 very	 often	 even	 the	 most	 successful	 business	 projects	 in	 the
world	such	as	the	telephone,	radio	and	The	Beatles	band	initially	receive	negative	feedback	and	face
opposition.
	
Associates	 of	 David	 Sarnoff	 replied	 to	 his	 request	 to	 invest	 in	 radio	 in	 1921:	 “The	 wireless	 music
box	 has	 no	 imaginable	 commercial	 value.	 Who	 would	 pay	 for	 a	 message	 sent	 to	 no	 one	 in
particular?”
	
After	 the	 audition	 by	 The	 Beatles,	 the	 Decca	 Records	 executive	 gave	 his	 verdict	 to	 the	 band’s
manager:	 “Not	 to	 mince	 words,	 Mr.	 Epstein,	 but	 we	 don’t	 like	 your	 boys’	 sound.	 Groups	 are	 out;
four-piece	groups	with	guitars	particularly	are	finished.”
	
Western	 Union	 officials	 who	 reviewed	 Alexander	 Graham	 Bell’s	 offer	 to	 purchase	 his	 telephone
patent	wrote:	“The	Telephone	purports	to	transmit	the	speaking	voice	over	telegraph	wires.	We	found
that	the	voice	is	very	weak	and	indistinct,	and	grows	even	weaker	when	long	wires	are	used	between
the	transmitter	and	receiver.	Technically,	we	do	not	see	that	this	device	will	ever	be	capable	of	sending
recognizable	speech	over	a	distance	of	several	miles.	Messer	Hubbard	and	Bell	want	to	install	one	of
their 	 ‘telepho ne	 devices’	 in	 ever y	 city.	 T he	 idea	 is	 idio tic	 o n	 the	 face	 o f	 it.	 Fur ther mo r e,	 why	 wo uld
any	 person	 want	 to	 use	 this	 ungainly	 and	 impractical	 device	 when	 he	 can	 send	 a	 messenger	 to	 the
telegraph	office	and	have	a	clear	written	message	sent	to	any	large	city	in	the	United	States?”
	
You	 might	 ask,	 “Why	 does	 it	 happen?”	 Well,	 there	 are	 3	 major	 reasons	 why	 people	 say	 “It	 won’t
work”	even	to	the	world’s	greatest	ideas:
	
Firstly,	people	are	often	averse	to	the	unknown	and,	just	like	David	Sarnoff’s	associates,	don’t	realize
the	 po tential	 o f	 the	 pr o duct	 befo r e	 they	 have	 seen,	 tested	 o r 	 used	 it.	 Once	 yo u	 have	 implemented	 an
idea	 and	 received	 positive	 feedback	 from	 your	 first	 customers,	 the	 same	 people	 will	 say	 that	 your
idea	is	great.
	
Secondly,	many	people	are	too	concentrated	on	their	past	experience	and	make	predictions	about	the
future	based	on	what	worked	in	the	past.	For	example,	the	Decca	Records	executive	knew	many	four-
piece	bands	that	were	not	popular	and	after	seeing	that	The	Beatles	band	consisted	of	four	musicians
made	a	prediction	that	it	would	fail.
	
Finally,	many	people	tend	to	concentrate	on	why	the	idea	won’t	work	rather	than	how	to	make	it	work
o r 	 what	 po tential	 it	 may	 have.	 Just	 like	 with	 the	 idea	 o f	 the	 telepho ne,	 it	 is	 po ssible	 to 	 find	 plenty	 o f
reasons	“Why	it	won’t	work”	for	almost	any	idea.	That’s	why	even	most	successful	ideas	in	the	world
initially	faced	opposition.
	
Use	 feedback	 from	 people	 you	 share	 ideas	 with	 as	 additional	 information	 for	 consideration	 but
remember	 that	 even	 the	 world’s	 best	 ideas	 initially	 faced	 opposition.	 If	 you	 believe	 in	 an	 idea,
implement	 it	 no	 matter	 what	 everyone	 else	 is	 saying	 so	 you	 don’t	 regret	 your	 entire	 life	 that	 you
didn’t.
	
It’s	really	hard	to	design	products	by	focus	groups.	A	lot	of	times,	people	don’t	know	what	they	want
until	you	show	it	to	them.	–	Steve	Jobs
	
If	 you	 have	 a	 good	 idea,	 99	 percent	 of	 people	 will	 tell	 you	 why	 it’s	 not	 good	 or	 how	 it’s	 been	 done
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