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308 TOOLS OF THE TRADE

But it will put you in position to have automation support for your project man-
agement practices, and to learn from the initial experiences so that both the
practices and the tools can be improved as your project management capabilities
mature.

While you are out looking at the available tools for project management, you
will likely run across several new categories of automation support, in addition to
the traditional CPM-based products. Some of these are new capabilities and
some are rearrangements of older capabilities, with new names. We discuss the
emergence of these new tools in Chapter 12.2.

Along with the emergence of the rebadged capabilities is a whole set of new
capabilities that build upon the new web-based environment. Collaboration Ser-
vices, Business-to-Business Services, Gateways and Portals, are all part of the
twenty-first century’s gift to project management practitioners—providing us
with a greater reach to information and knowledge and greatly enhancing and
speeding up communication. We discuss the e revolution in Chapter 12.3.