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BENEFITS OF TEAMS 23

• Changed management systems.
• Cultural enhancements.
• Employee satisfaction.
• Creativity and innovation.
• Strategic initiatives.
• Stakeholder image.
• After-sales service improvements.
• Development of management potential.
• Development of leadership potential.
• Reduction of parochialism and provincialism.
• Improved product, service, and process development.
• Greater use of knowledge, skills, and attitudes.
• Organizational design changes.
• Profitability increases.
• Ability of teams to make and execute managerial decisions.

As I look at this list, I see some items that I would call inputs to the teaming
process rather than a result. Nevertheless, we can expect most of these benefits to
be realized from the successful implementation of a team model. Wearing my
projects hat, I would have at the top of this list project success. What we should
expect is improved project performance, including less schedule slippage, less
cost overruns, more efficient utilization of resources, and (as noted earlier) im-
proved quality and stakeholder satisfaction.