Page 16 - KANE Company Profile (Full Version)
P. 16

Aftercare






                                                                                                                                                                                                                24 hour manned helpdesk
          Operating 24 hours a day,                                                                                                                                                                             We have a team of full time

          7 days a week delivering                                                                                                                                                                              engineers specially trained
          exceptional customer                                                                                                                                                                                  with an in depth knowledge
                                                                                                                                                                                                                of our design, installation
          service for our clients.                                                                                                                                                                              and commissioning
                                                                                                                                                                                                                procedure.


                                                                                                                                                                                                                Our team utilise our Logistics
                                                                                                                                                                                                                Hub as a space where
                                                                                                                                                                                                                we have instant access to
                                                                                                                                                                                                                tools and equipment to
                                                                                                                                                                                                                allow us to respond to our
                                                                                                                                                                                                                customers efficiently.



                                                                                                                                                                                                                Our information systems
                                                                                                                                                                                                                enables digital recording,
                                                                                                                                                                                                                full traceability and
                                                                                                                                                                                                                reporting of all client
                                                                                                                                                                                                                attendance requests.


                                                                                                                                                                                                                We genuinely care about
                                                                                                                                                                                                                the service we provide,
                                                                                                                                                                                                                our proactive approach
                                                                                                                                                                                                                provides an exceptional
                                                                                                                                                                                                                customer service on every
                                                                                                                                                                                                                project we work on.






       16 KANE COMPANY PROFILE                                                                                                                                                                                   KANE COMPANY PROFILE  17
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