Page 67 - August-2020-Issue

Four AAI Airports

Amongst Best Rated in the World

Chandigarh Airport. Lucknow Airport.

Mangaluru Airport. Trivandrum Airport.

irports Authority of Ind- the world in recently announced Airport Operators). ASQ Awards
ia continuous thrust on ASQ awards for the year 2019. recognize those airports around the
Aenhanced passenger con- These airports won 10 awards in world that deliver the best customer
venience and superlative services four categories. experience in the opinion of
has been yielding results year af- Airport Service Quality (ASQ) their own passengers. In the year
ter year. In continuation to the glo- survey is the world-renowned 2019, ACI-ASQ survey was car-
rious tradition of providing excel- and internationally established ried out at around 356 airports
lent services to its customers and global benchmarking programme across North America, Latin
passion for providing world-class measuring passengers’ satisfac- America and Caribbean, Europe,
airports by AAI, four AAI air- tion, whilst they travel through an Africa, Middle East and Asia. The
ports - Chandigarh, Mangaluru, airport, conducted by the Airports ASQ survey results are moni-
Trivandrum and Lucknow were Council International (ACI), (a tored by AERA, NITI Aayog
yet again adjudged the best in global non-profit organization of and MoCA.

Kaleidoscope May, 2020 67