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be reached by calling 888-677-1199 or by Once completed, all claims for B&B payment must
emailing DIAL@USAgingandDisability.org . be faxed to the Regional Payment Center.
The call also featured information about the Low- Questions concerning this process can be directed
Income Home Energy Assistance Program to your local VA Office of Community Care or
(LIHEAP). LIHEAP is a federally funded program contact your PVA National Service Officer.
that helps low-income households pay their home
heating and cooling bills. It operates in every state Annie App for Veterans
and the District of Columbia, as well as within most
tribal reservations and U.S. territories. Since the The Annie App for Veterans is a VA service that
COVID-19 pandemic began, LIHEAP agencies sends automated text messages to veterans to help
across the country have made necessary changes them stay focused on their self-care. Annie can help
to their typical operations to accommodate the with the following and many more health conditions.
circumstances caused by the pandemic. To apply
for LIHEAP or to learn more, call 1-877-674-6327 or • COVID-19 precautions
email EnergyAssistance@ncat.org. • Diabetes
• General Wellness
HOUSE PASSES EVEST ACT • Mental Health
• Hypertension
The House of Representatives recently passed H.R.
4673, the Ensuring Veterans’ Smooth Transition Learn more and sign up by health topic for the
(EVEST) Act, which directs VA to automatically Annie protocols you need by subscribing with your
enroll eligible servicemembers in VA health care. mobile phone. You can access training materials
Automatically enrolling eligible servicemembers in here.
VA health care simplifies their transition out of the
military and may also help prevent veteran VA Automated Benefits Delivery System Pilot
suicide. You can see full bill text here.
VA is testing a new, automated system that may
NEWS OF NOTE help the department accelerate decisions on
disability claims and decrease its backlog of claims
VA Delays Electronic Health Record Deployment applications. According to the department, its new
in Ohio Due to COVID-19 Surge VA Automated Benefits Delivery System, launched
in December, is processing claims within a day or
On January 14, VA announced it is delaying the two, while the traditional method of processing
scheduled deployment of its new electronic health these claims currently takes 100 days or more. The
record effort at the VA Central Ohio Healthcare pilot is currently focused on claims related to
System in response to a surge in COVID-19 cases service-related hypertension, and processing claims
affecting the workforce and community. through the agency’s Boise Regional Office. Click
here to read more.
Family B&B Provider Consolidation and
Standardization HEARINGS AND SURVEYS
VA Central Office is standardizing and centralizing Hazardous Exposures Survey
VA’s Bowel and Bladder (B&B) payment process. A
Regional Payment Center has been established in Over the past year, Congress has been working on
Vancouver, Washington, (VISN 20), and will be legislation that would expand VA benefits and
responsible for processing all claims for B&B services to veterans who were exposed to
payments. Consolidation began in March 2021 and hazardous substances during their military service.
is expected to be completed by February 1, 2022. As part of this ongoing effort, the House Veterans
Affairs Committee (HVAC) is inviting veterans who