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FALL TERM 2024 • MARKET RESEARCH • FSH / MKT 3810 SECTION 25
Alison M. Wolfe, MBA, MS, PhD, Professor
COURSE INSTRUCTOR: Alison M. Wolfe, MBA, MS, PhD
OFFICE: McGraw Hall #200 E-MAIL: awolfe@elmira.edu
OFFICE: 607.735.1787 HOME: 607.936.3337 CELL: 607.329.8020
DROP-IN OFFICE HOURS:
➔ Mondays: 2:35 PM - 4:15 PM
1:1 STUDENT MEETINGS
➔ Available by appointment: in-person or via Zoom®, 7 days a week
COURSE CREDITS: #3.0 (120 hours) Distribution Requirement
COURSE PREREQUISITES: N/A
01 CLASS SCHEDULE: TUESDAY / THURSDAY, 11:20 AM – 12:50 PM
* Please also refer to “COURSE OUTLINE”
CLASS LOCATION: Meier Hall, Morris Room
The American Marketing Association (AMA) defines market research:
"The function that links the consumer, customer, and public to the marketer through information–information used to identify and
define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and
improve understanding of marketing as a process. Marketing research specifies the information required to address these issues, designs
the method for collecting information, manages and implements the data collection process, analyzes the results, and communicates the
findings and their implications” (2017, August).
This course is designed to introduce YOU to the evolving field of market research, through the discussion of several
key concepts, processes, and techniques, as well as their applications in the business world. We will address a range
of conceptual, methodological, and ethical issues so that YOU may fully develop the professional skills necessary to
conduct worthy market research.
This course will provide YOU with the knowledge and skills to plan and execute market research projects and
provide YOU with the fundamental understanding of how to analyze, apply and utilize the market research
information. As such YOU will be better able and qualified to make well-reasoned and strategic marketing decisions.
Furthermore, YOU will gain an appreciation of the breadth and depth of this subject and its significance in the
global marketplace.
Starting with an overview of the basics marketing research, research design is discussed, including discussion of how
both qualitative and quantitative data are used, followed by a discussion of some quantitative methods for analyzing
research data for use in decision-making. Bottom-line, this course will provide YOU with not only an overview of
market research methods but will additionally provide YOU with an experiential learning experience allowing YOU
to apply the course knowledge and content YOU gained to a “real-world” situation.
It is your instructor, Alison M. Wolfe’s primary goal in this course that it be a fun learning experience – 12++ weeks
of conversation on the science and practice of market research. Given that we are studying marketing, YOU will all
have numerous insights that YOU will be able to share, not only based on your own personal experiences, but also
based on the course materials YOU will be required to read. ☺
COURSE DESCRIPTION
COURSE OBJECTIVES (ELMIRA COLLEGE COURSE BULLETIN)
AMW ❖ FALL 2024 TERM I ❖ 09.03.2024 ❖ Page 3 of 86 ❖