Page 10 - 電子手冊-2021 Business Update Meeting-NEW

BUM-Agenda

Dur.
Start Time End Time Presenter Agenda
(mins)
08:45 08:50 5 安全須知

Ice Breaker :
08:50 09:00 10 Eve Kwek
5 steps of wellness
09:00 09:10 10 new comer self introduction
09:10 09:15 5 Yung C Ooi GM opening
Environment Social
09:15 09:35 20 Katherine Chu Governance (ESG): Roadmap &
KPIs
Compliance:
09:35 09:40 5 Katherine Chu
Third Party Screening – DDQ
Environment: Clean
09:40 09:55 15 Peggy Peng Operations for Climate
Protection
Safety First:
09:55 10:10 15 Queena Chou
Leadership Values
10:10 10:25 15 Renee Chou Brand/Sponsorship program

10:25 10:35 10 TW-SMT Q&A (Slido)

10:35 10:55 20 Break
Improving CS Quality:
10:55 11:10 15 Jeff Lin Speech-To-Text
(proof of concept)
Business Intelligence through
Power BI
1) INSIGHT – Cost
Zoe Fu/
11:10 11:30 20 Management Tool for
Sunny Lee
Ops (7 mins)

2) HR analytics (10 mins)

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