Page 10 - INSIGHT MAGAZINE_October 2024

MEMBERS IN THE NEWS

GrandBridge launches new GrandBridge Energy would like to thank all the customers and
website stakeholders who provided us with ongoing feedback and
insights to improve the online customer experience. Our new
website supports GrandBridge Energy’s commitment to provide
GrandBridge Energy launched its new corporate website, consistent service to all customers, regardless of where they
grandbridgeenergy.com late this summer. are located in Brantford, Cambridge, the County of Brant, and
The new website boasts a fresh, contemporary look and user- the Township of North Dumfries.
friendly navigation for all visitors - from homeowners and GrandBridge Energy invites people to explore the new website
businesses to contractors and developers - enabling our users at grandbridgeenergy.com and bookmark the site to return to
to find the information they want in two clicks or less. as they move through their energy journey.
Customer feedback was gathered throughout the development
process via user surveys, focus groups and prototype beta Officials visit Conestoga to unveil
testing. The website contains several new interactive and
engaging features, including: funding for agri-food businesses
• A Live Chat on the Outage Centre section of the site provides Government officials visited the Conestoga Food Research
24/7 access to an agent who will answer questions during & Innovation Lab at the Craig Richardson Institute for Food
outages. Processing Technology in August to announce funding for
• A list of Upcoming Planned Outages, including dates, times, agri-food businesses.
and locations. Through the Sustainable Canadian Agricultural Partnership,
• An interactive Understand My Bill tool helps customers up to $5 million will be available to help small businesses in
learn more about each section of their bill, how charges are the agriculture and food industry enhance their food safety
determined and what payments are owed. systems. “It is vitally important that our farmers and food
• A new Contractor & Developer Hub provides a highly visible, processors have access to the latest tools and resources they
central area for these critical stakeholders to access our need to continue to produce their top-quality goods,” said
services. Lawrence MacAulay, federal Minister of Agriculture and Agri-
• An enhanced Careers section includes a testimonial video Food.
about why GrandBridge Energy is a great workplace.

10 Fall 2024 www.cambridgechamber.com