Page 33 - English for Front Office
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the benefits or
rewards you may
receive by booking
a specific room
Reputation of the Research the hotel's
Hotel reputation and
reliability to ensure
a pleasant stay.
Flexibility Evaluate the hotel's
cancellation and
refund policies, in
case your plans
change
Recommendations Seek
recommendations
from friends,
family, or online
communities for
rooms that have
received positive
feedback
Task 3
Match the room types with their descriptions
No Type Description
1 Single Room A smaller suite with a separate sitting
area from the bedroom.
2 Double Room Two or more rooms with a connecting
door, ideal for families or groups who
want to stay close together
3 Twin Room A room designed for guests with
disabilities, providing features such as
wider doorways, grab bars, and
accessible bathrooms
4 Queen Room The top-floor suite of a hotel, often
featuring luxurious amenities and
