Page 4 - Modul Pelatihan Pengurus Koperasi
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DAFTAR ISI
KATA PENGANTAR ......................................................................................................................... ii
PETUNJUK PENGGUNAAN MEDIA ............................................................................................ iii
DAFTAR ISI ...................................................................................................................................... iv
DAFTAR GAMBAR ........................................................................................................................... v
BAB I KOPERASI DAN SEJARAH KOPERASI .......................................................................... 1
A. Pengertian Koperasi .................................................................................................................. 2
B. Sejarah Perkembangan Koperasi ............................................................................................... 4
C. Fungsi dan Peran Koperasi ...................................................................................................... 12
D. Prinsip dan Tujuan Koperasi ................................................................................................... 13
E. Jenis dan Bentuk Koperasi ...................................................................................................... 17
BAB II KESEHATAN KOPERASI DAN ASPEK PENILAIAN KESEHATAN KOPERASI .. 23
A. Pengertian Kesehatan Koperasi ............................................................................................... 24
B. Penilaian Kesehatan Koperasi ................................................................................................. 25
C. Keberhasilan Sebuah Koperasi ................................................................................................ 92
BAB III UJUNG TOMBAK KOPERASI ADALAH PELAYANAN ............................................ 98
A. Kualitas Pelayanan .................................................................................................................. 99
B. Partisipasi Anggota ............................................................................................................... 102
C. Karakter Kreatif .................................................................................................................... 108
D. Inovasi Produk ...................................................................................................................... 114
E. Kepuasan Anggota ................................................................................................................ 119
DAFTAR PUSTAKA ...................................................................................................................... 128
PROFIL PENGEMBANG ............................................................................................................. 131
TENTANG PENULIS .................................................................................................................... 132
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