Page 72 - LECTURETTE TOPICS eBOOK

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TOPIC -22

E-Governance

Quick Points to Remember
• It is a digital era. Seamless governance and most importantly to enhance the
outreach and exercising of public services in most efficient and eco-friendly
manner is what E-Governance stands for. Before we delve deep into the core
matters of E-Governance, let’s have a glance at the types of E-governance in
India:
• G2G (Government to Government): This sort of governance denotes the flow
of information within different governing units via seamless electronic media.
The flow of information can either be horizontal (between different governing
bodies) or vertical (between national, provincial and local governing bodies or
between different levels of the same unit).

• G2C (Government to Citizens): This sort of communication is between the
administration and natives. It helps in proficient conveyance of a vast scope
of open administration and furthermore expands the nature of administrations.
The citizens appreciate the decision of when, how and from where to
communicate with the legislature. Its motivation is to enhance the availability
and accessibility of public-oriented services.

• G2B (Government to Business): This sort of communication is between the
government and the business group. The essential goal is to diminish red
tapes, spare time and decrease operational bottlenecks. The G2B activities
can be promotional and facilitative for example, in authorizing, licenses,
attainment and income gathering, exchange, tourism and speculation.

• G2E (Government to Employees): This sort of communication is between the
legislature and the representatives (employees/salaried individuals) as the
Government is the greatest employer. This collaboration is a two-way process
mainly used for expanding the fulfilment levels of representatives.

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