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Global Support Services

Our support services help clients to manage technology locally, regionally or globally so their businesses
can be more productive. Our flexible options allow clients to choose from a scalable and comprehensive
portfolio of services including:
CONNECTING CLIENTS

WITH COMPREHENSIVE SUPPORT SERVICES • 24/7/365 help desk with guaranteed response • Flexible solutions that allow utilization of a vast
times, troubleshooting, programming support, pool of skilled technical resources for maintenance,

tracking and analytics. troubleshooting, training and event support.
• Nationwide on-site support from our highly • Standardized reporting and analytics to provide

trained field service technicians who are focused clarity on resource usage & enable future support
exclusively on service and repair activities. cost forecasting.

MANAGED SERVICES

Diversified managed services provide remote, hybrid and on-site support options, allowing clients to
create the exact coverage they need to support their business requirements.

Remote Monitoring On-site & Remote Support Content Management

Delivering robust support with Staff augmentation resources Management and quality control

up-to-the-minute tracking, located on-site or remotely to that supports successful content
analytics and management of provide clients with a range deployment. Style guide and
system health, connectivity, of customizable services from trafficking streamline processes.

location, contact information, content management support Proof of play reporting and
service history, special needs to training and pre-emptive content/player metadata control
and requirements. maintenance. ensure continued success.