Page 44 - Making Instruction Work

chap 4 3/4/97 4:56 PM Page 32

32 making instruction work

Figure 4.1 Performance Analysis Flowchart

What’s the Problem? Whose Performance A Skill Deficiency? NO/
is Concerning You
Genuine
NOT SURE
YES
Describe
Discrepancy
Is It Worth Solving? Pursuing? NO Done NO The Past?
Worth
Did It In
YES
Expectations NO Clarify YES Used YES Provide Do They Already Know How?
Clear? Expectations Often? Feedback
YES NO
Provide
Resources NO Resources Practice
Provide
Can We Apply Fast Fixes? Quality Visible? NO Provide
Adequate?
YES
Performance
YES Feedback Can Task Be YES Simplify
Made Easier? Task
Problem
Sufficiently YES Done
Solved? NO
NO Any Other YES Remove
Obstacles?
Obstacles
Is Desired YES Remove
Performance Punishment
Punishing? NO Are There More Clues?
NO Person NO Replace
Has Potential
To Change? Person
Is Poor
Are Consequences Appropriate? Used Effectively? NO Consequences Train
Remove
YES
Performance
Rewards
Rewarding?
YES
NO
Are
Performance
Provide/
Consequences
Rearrange
YES
Select Draft
Calculate Implement
Problem NO TO Best Action and
Sufficiently Solved? A Costs Solution(s) Plan Monitor Select And Implement Solutions
YES
Done
Copyright © 2012, Mager Associates, Inc.