Page 5 - 1 One Simple Question

Thoughtful consideration: What documentation is necessary? What format should
communication be in? How often do you need communication?

5. Achieving a reasonable price had the lowest response yet the perception of most providers
is that cost is the carrier’s biggest concern. This might be the biggest aha moment for
providers, or at least it should be. Thoughtful consideration: Why is cost less a problem

than finding a qualified contractor or achieving an accurate scope of work? How is an
appropriate cost determined?

There are many ways to interpret the results of the survey, and over the next few months we’ll

take a closer look at each topic, consider the variables, ask thoughtful questions, and present
information that can help you achieve better outcomes. Like you, I’d prefer not to live in the realm

of insanity. I’d rather break the cycle and find a better way of doing things to get a better result.

Let me know how you’re doing and as always, continued success!

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