Page 11 - UKBM BIG LM XI
P. 11

BIG.LM -3.6./4.6./4/6-1
              10.  You are having a conversation with your colleague and the phone rings. What do you do?
                   A.  Get the caller’s phone number and call him / her back.
                   B. Tell your colleague to wait.
                   C. Answer the phone and put the caller on hold.
                   D. Leaving your colleague without saying anything.
                   E. Asking for permission to pick up the receipt.



                                             So  how  was  it?  …  is  the  test  quite  easy  and

                                             simpler for you? What about your friends?
                                             Can  they  manage  all  of  the  questions  above?
                                             Break a leg and success, prepare to the next level





                                          After finishing the activity in this UKBM both learning activity 1,2,3,4,5
                                          and Evaluation. What is your opinion about it? Have you understood
                                          the  material  about  phone  calls  etiquette?  To  check  how  good  your
                                          mastery to it, please read and fill in the reflection table honestly.





                            Table of Self Reflection about the understanding of the material
                                                        (Give √)

              No                                    Question                                    Yes  No


             1.    Understand the definition of phone calls etiquette.

             2.    Making a mind mapping about explanation of phone calls etiquette.


             3.    Understand the social function, text structure, and language feature of phone
                   calls etiquette expressions?
             4.    Make dialogue using the expressions of  phone calls etiquette?


             5.    Perform the dialogue using the expressions of  phone calls etiquette?






                                               If you had “NO” to one of the questions above, please
                                               re-learn the material in suggested learning resources in
                                               “Learning  Material”  and  other  relevant  learning
                                               resources.  Re-learn learning activity 1 until 5 with your
                                               friends and teacher.



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            Miki-SgM.UKBM 6
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