Page 5 - UKBM BIG LM XI

BIG.LM -3.6./4.6./4/6-1

Activity 6 : How do you say the English expressions in Bahasa Indonesia? (Pathway 2, page 112-113)

NO ENGLISH BHS. INDONESIA
1 Hold on, please !
2 I’d like to book a ticket.
3 Hello, may I speak to Mr.Sinaga?
4 Who’s calling, please?
5 I’ll hang up.
6 I’ll put you through …
7 Is two-thirty all right?
8 May I have your name, please?
9 Hang on, please!
10 The line is engaged.

Learning Activity 2

To help you understand better about “ appointment and reservation” by phone
and also about the “proper telephone etiquette”, please study the information in

your text book (Pathway to English 2, page 109 “DO YOU KNOW ?” and page 113
“CULTURRAL AWARENESS” then answer the following questions !

Task 1 : Answer these questions based on the information that you studied in Pathway to
English 2, page 109 and 113!

1. What’s meant by “Reservation”?
= ……………………………………………………………………………………………………………………………….
……………………………………………………………………………………………………………………………….
2. What’s meant by “Appointment”?
= ……………………………………………………………………………………………………………………………….
……………………………………………………………………………………………………………………………….
3. What should we do/say to the caller when we are picking up the phone?
= ……………………………………………………………………………………………………………………………….
4. And what should we do to the caller when we pick up some’s phone ?
= ……………………………………………………………………………………………………………………………….
5. What should we say to the caller if the expected receiver is unavailable within 30 seconds?
= ……………………………………………………………………………………………………………………………….
6. What should we tell to the receiver when we make a call?
= ……………………………………………………………………………………………. .
7. And what should we tell to the receiver when we make a call for the first time?
= ………………………………………………………………………………………………………………. .
8. What should we do if we want to hang up or to end the call ?
= ………………………………………………………………………………………………………………. .

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Miki-SgM.UKBM 6