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•  Can I give you a hand?                  •  Thanks.               •  No, that’s quite
                        •  I’ll do it for you                      •  You helped me a           all right.
                        •  Need some help?                            lot.                  •  No. thanks.
                        •  If  there  is  anything  else  I  can  do,  •  If you don’t mind   •  No, don’t

                            please let me know.                    •  Thank you. I              bother.
                        •  If you need a help, please let me know.    appreciate it.        •  Not at the
                        •  Wht if I help you?                      •  You sure can,             moment.
                        •  Would you like some help?                  thanks.               •  You don’t have
                        •  Do you need any help?                   •  I’d be happy to           to.
                        •  May I offer my assistance?                 assist you.

                   3.  Structure of Offering Help or Service
                       Read the dialogue below!
                       Ajeng  : May I help you?            Offering help
                       Ika    : Yes. I need an encyclopedia           Response
                       Ajeng  : Oh, thhere are many encylopedias that we have.
                                Let me show you, then you can choose what you want             Offering help
                       Ika    : Thank you            Response


                 Activity 1: Reading Comprehhension

                       Read and practice the following dialogue!

                       Staff         : Excuse me, ma’am, could I help you with your bags?
                       Mrs. Susi : That would be great. Thanks.
                       Staff         : What number is your room, Ma’am?
                       Mrs. Susi : 404, please.
                       Staff     : I’ll carry your bags to your room.
                       Mrs. Susi : That’s very kind of you. By the way, is there any restaurant for vegetarian
                                  around here? I have tasted this hotel’s food, but I want to try something else.
                                  (They are talking while walking to the Mrs. Susi’s room).
                       Staff     : Yes, Ma’am. There is a good restaurant for vegetarians. It is two blocks from
                                  here. It has delivery service, too.
                       Mrs. Susi : Really? That sounds good.
                       Staaf     : Here is your room, Ma’am.
                       Mrs. Susi : That’s right. Put the bags on that table, please. (They are in Mrs. susi’s room).
                       Staff     : By the way, I have the contact of the restaurant. Would you like me to order
                                  some dishes for you?
                       Mrs. Susi : Yes, please
                       Staff     : I’ll show you the menu. Then you can choose

                                                                   Belajar Bahasa Inggris SMA/MA Kelas XII      2
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