Page 41 - info_oct_2021_draft13

Appscape

District, the ratio of one e-Sevai centre for one SU-SWAGATAM works as per their requirement. 5. The information
Village Panchayat is established by District collected will be helpful for the assessment of
Administration, through Public-Private Partnership he ‘Su-Swagatam’ Mobile App was launched by planning, development, and executing of projects.
(PPP) model. In Kanniyakumari District, the PPP the Ministry of Home Affairs, Government of Further, the citizens will also be benefitted from this
model is implemented through various service TIndia, and developed by NIC. This app has been app as they may search for labours/ workers from
agencies namely Primary Agriculture Cooperative designed with a holistic view of serving the visitors anywhere at any time without going here and there
Credit Society (PACCS), M/s TACTV Ltd., Pudhu at various stages and facilitates foreign nationals for the search of workers to engage in their domestic
Vaazhvu Project (VPRCs) aided by Village Poverty intending to visit India, to obtain Visa related or agricultural works.
Reduction Committees of the World Bank, Village services. The main objective of the app is to facilitate
Level Entrepreneurs (VLEs), International Fund Visitors seeking Indian Visa abroad and obtaining Punchok Paldan, DIO (dio-lld@nic.in)
for Agricultural Development (IFAD), Fisheries visa-related services within India while their stay.
Department (FSHD) who shall establish and operate
e-Sevai Centres which are to be the front end The app will ease out the Indian Visa-related
e-service delivery points of various schemes of information dissemination to target users. App has Sindhudurg District
Tamil Nadu Government. Any common public who been designed with the holistic view of facilitating
wants to avail an e-service, has to always approach Visitors at each touchpoint, from getting an Tourism
the nearest e-Sevai Maiyams to his locality. The IT- Indian Visa to exploring Indian Culture, Heritage,
enabled Government Services should be accessible Business Prospects, Medical treatment, Education, he ‘Sindhudurg District Tourism’ app facilitates
to the common man in his / her village, through emergency services, and Yoga/ Spirituality the travellers to explore the Tour Circuits
efficient, transparent, reliable, and affordable means. in India. The App has been enabled with the Tof the District with a navigation facility and
following informative and facilitative features: image gallery of sightseeing places. NIC Sindhudurg
developed mobile app aids to discover tourist
G A Shaik Muhamed, DIO (dio-kny@nic.in) attractions, accommodations and important contact
Online Visa Application - e-Visa - Visitors may details of Sindhudurg, Maharashtra. In response
avail Indian e-Visa through an online application. to the theme “District Governance through Mobile
Regular Visa (From Indian Mission / Consulate) - App,” we have attended the six-day training program
Visitors may fill regular Indian Visa for and submit conducted by NIC Training Division. Work Station is
to the concerned Indian Mission/Consulate. prepared for Mobile App development. IDE is Android
Visa on Arrival - Nationals of (Japan, South
e-Sanvad -Grievance Korea, UAE) may fill online visa forms prior Studio and Framework is Flutter. the proposed APP is
Redressal to landing on designated Indian ports. static in nature and provides information about the
tourist destinations in the district and travel plans.
Visa & FRRO Status - Visitors may check the status The menu items provided in the App is as below :
IC has developed e-Sanvad Mobile app to of their online Visa application & FRRO services.
address the grievances of the citizens of 1. Tour Guide 2. Even Calendar 3. Hotels/ Resorts/
NAmravati District, Maharashtra. Through this Anand Swarup Srivastava (anands@nic.in) Home Stay details 4. Tourist places 5. Image
app, Citizens can submit their grievances/complaints Gallery 6. Contact details 7. Emergency contacts.
with photos & locations, and the Redressal officers The tourist places are categorized into three
can monitor the same for necessary actions. 1) Beaches 2) Temples and 3) Hill Stations.
e-Sanvad Mobile app for Grievances Redressal RoL Ladakh
for the citizens of Amravati District. In Mobile The app also provides information on Tour Circuits
based e-Sanvad system citizens can register their IC Leh, UT of Ladakh developed ‘RoL Ladakh’ like one-day and two-day tours. Image Gallery
Grievances using a Mobile App and the Disposal of Mobile App facilitates registration and as high-quality photos/ images of major tourist
grievances and Monitoring is also done by means Nverification of migrant & native labours in Leh destinations in the district. A navigation facility
of a Mobile App. In Government Offices daily no. & Kargil Districts. This app also builds up a database is provided in the App for easy traverse App.
of Complaints are receiving from Citizens from of labours for assessment of the availability of NIC has developed an e-Sanvad Mobile app to
different ways i.e. Manual, Dispatch, email, Portal, workers in the districts. RoL Mobile Application is address the grievances of the citizens of Amravati
etc. As the no of Complaints and types of complaints an initiative by District Administration, Leh towards District, Maharashtra. Through this app, Citizens can
are received, Grievance Redressal is the main facilitating simple registration of migrant and native submit their grievances /complaints with photos &
challenge today’s District Administration is facing. labours, verification of the authenticity of particulars locations, and the Redressal officers can monitor the
Grievance Redressal primarily covers the receipt and for issuance of labour cards, buildup a database of same for necessary actions.
processing of complaints from citizens. It includes labours for assessment of the availability of workers for
actions taken on complaints raised by Citizens to various developmental and agricultural works in the Antony Thomas A, DIO (dio-sin@nic.in)
avail the Government services more effectively. district. The objectives of this Mobile application are:

• Citizen Registration- App-Citizen can launch their 1. To give a platform for the workers to register
grievances through citizen e-Sanvad Mobile app if themselves with the concerned labour department
he wishes to add photo and location of grievances for labour cards from anywhere anytime 2. The
for the event and location details labour department to verify the authenticity of For NIC apps related query, please contact
• Officers Redressal App- Officers can view citizen’s workers based on which labour card is to issued. Android
grievances on their mobile app and take the nec- 3. Build up a database of migrant and native Sandeep Sood
Email: sood.sandeep@nic.in | Phone: 0177-2880890
essary action on the basis of photo and location workers needed for assessment of the availability
• Collector Monitoring- Overall activities are mon- of labours for developmental projects and iOS
Andrews Varghese
itoring by Collector and Administration done by agricultural works. 4. One point data source to Email: kerkan@nic.in | Phone: 0497-2700761
Admin Module facilitate/ enable the citizens in obtaining labour Visit the Mobile App Store at
to engage for their domestic and agricultural https://egovmobileapps.nic.in
B V Sivaraman, DIO (dio-trc@nic.in)

October 2021 informatics.nic.in 41