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Advocacy and Transparency Services

Your single
resource – one
telephone number –
for advocacy,
transparency,
benefit education,
and enrollment
assistance.

DirectPath

DirectPath Advocates can help you navigate the health care TRANSPARENCY TOOLS –
system with medical, dental, and vision benefits, as well as FSA DO YOU WANT TO REDUCE YOUR MEDICAL EXPENSES?
and HSA participation. DirectPath’s unique transparency reporting reveals insight into
health care costs – educating and enabling you to be a more-
UNDERSTANDING YOUR BENEFITS informed consumer. Prices vary greatly depending on where you
Your Advocate becomes your first point of contact for all benefit- live and where you receive treatment.
related questions and will educate you on the benefit programs
offered through your employer to help you understand the Call DirectPath in advance of scheduling any elective test or
programs best suited for you and your family! procedure or MRI. Your Advocate will develop and deliver to you a
comprehensive Transparency Report, comparing the cost and
MEMBER ADVOCACY quality of three providers. Then you can make an informed decision!
Helping you navigate the health care system, your advocate INCENTIVE - You may be eligible to receive up to $1,000 by

assists you in resolving claim and billing issues, or helping you choosing a lower cost option.
determine your potential out-of-pocket costs for services.
CONFIDENTIAL
From scheduling appointments to seeking referrals for second DirectPath is completely free and confidential and is available to
opinions, DirectPath can: you, your spouse, and your dependents.
• Assist with medical and prescription drug claim questions To contact your DirectPath Advocate:
and resolution Call 866-253-2273, Mon – Fri 7am – 8 pm or Sat 8 am – 1 pm
• Locate providers and schedule appointments Email at advocate@directpathhealth.com.
• Research physicians and facilities
• Search for in-network providers for our benefit programs –
helping reduce your out-of-pocket costs for treatment

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