Page 22 - Impact XM 2022 Benefit Guide
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DirectPath Health Advocacy









        Benefits Questions and Claims Resolution


        DirectPath is a health care advocate call center.  Your DirectPath Advocate will help you navigate the health care system
        and help you become a better health care consumer.






        Your DirectPath advocate can help you with:       •    Eligibility
                                                          •    Finding a doctor or other provider
        •    Benefits Questions
                                                          •    Navigating Technology tools
        •    ID Card issues
                                                          •    Appealing a denied claim
        •    Billing issues
                                                          •    Health Savings Account (HSA) questions
        •    Claims resolutions
                                                          •    Scheduling doctor appointments
        •    Prescription Drug questions
                                                          •    Clarifying out-of-pocket costs
        •    Authorizations and referrals
                                                          •    …And much more!






              Call 800-640-1898
              Monday-Friday 8am-9pm
              Saturday 9am-2pm

              Or visit www.directpathhealth.com





























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