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Advocacy and Transparency Services

Your single
resource – one
telephone number –
for advocacy,
transparency,
benefit education,
and enrollment
assistance.
1-866-253-2273

DirectPath Advocates can help you navigate the health care TRANSPARENCY TOOLS –
system with medical, dental, and vision benefits, as well as FSA DO YOU WANT TO REDUCE YOUR MEDICAL EXPENSES?
and HSA participation. DirectPath’s unique transparency reporting reveals insight into
health care costs – educating and enabling you to be a more-
UNDERSTANDING YOUR BENEFITS informed consumer. Prices vary greatly depending on where you
Your Advocate becomes your first point of contact for all benefit- live and where you receive treatment.
related questions and will educate you on the benefit programs
offered through your employer to help you understand the Call DirectPath in advance of scheduling any elective test or
programs best suited for you and your family! procedure or MRI. Your Advocate will develop and deliver to you
a comprehensive Transparency Report, comparing the cost and
MEMBER ADVOCACY quality of three providers. Then you can make an informed
Helping you navigate the health care system, your advocate decision!
assists you in resolving claim and billing issues, or helping you INCENTIVE - You may be eligible to receive up to $1,000 by
determine your potential out-of-pocket costs for services. choosing a lower cost option. Call for a comparison. You still
reserve the choice to go to the provider/healthcare facility of your
From scheduling appointments to seeking referrals for second choice.
opinions, DirectPath can:
• Assist with medical and prescription drug claim questions CONFIDENTIAL
and resolution DirectPath is completely free and confidential and is available to
• Locate providers and schedule appointments you, your spouse, and your dependents.
• Research physicians and facilities To contact your DirectPath Advocate:
• Search for in-network providers for our benefit programs – Call 866-253-2273, Mon – Fri 7am – 8 pm or Sat 8 am – 1 pm
helping reduce your out-of-pocket costs for treatment Email at advocate@directpathhealth.com.

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