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XIV

The Best and worst insurance companies
Worst Insurance Companies
To identify the worst insurance companies for consumers, researchers
at the American Association for Justice (AAJ) undertook a comprehensive
investigation of thousands of court documents, SEC and FBI records, state
insurance department investigations and complaints, news accounts from
across the country, and the testimony and depositions of former insurance
agents and adjusters. This final list includes companies across a range of
different insurance fields, including homeowners and auto insurers, health
insurers, life insurers, and disability insurers.
These are some of the worst insurance companies in the US:
1. Allstate
2. Unum
3. AIG
4. Conseco
5. WellPoint
6. Farmers
7. UnitedHealth
8. Torchmark
9. Liberty Mutual

Best Insurance Companies
An insurance company who rates highly in the area of customer
satisfaction is one who makes sure the customer's needs are met. If you have
a problem with a claim, billing or with changes to your policy; you need your
insurance company to respond promptly whether you are calling a customer
service telephone number or asking for assistance through the company's
website. The companies listed below all rate highly in customer satisfaction
levels. One company that deserves special notice is Amica Mutual. It has the
highest customer service rating by J.D. Power & Associates for the past 11
years.
1. Amica Mutual
2. USAA
3. Erie Insurance Group
4. Cincinnati Insurance
5. Nationwide
6. Allstate
7. State Farm
8. Chubb
9. The Hanover

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