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Healthcare2U

         Pan-American (Group ID SE565)







        Your Pan-American and Healthcare 2U (HC2U) has 3 components.  Please refer

        to your benefit guide for more details.

        Accessing your plan:

        •  The first thing to do when you receive your card is call Healthcare 2U and

            register 800.496.2805.  Refer to your card for member ID and group ID


        •  Healthcare 2U is the first number you dial, as they will put you in touch with

            your Primary Care Doctor.  As soon as you enroll in the plan call this number
            to register 800.496.2805 or if you need to see a doctor


        •  Telemedicine is also included in this program


        •  In addition to the HC2U program, you have a zero copay preventative plan

            (ACA guidelines).  Please coordinate the preventative and wellness through
            the HC2U number.  Most Covid-19 testing is included in this plan with zero

            copay!


        •  HC2U (800.496.2805) refers/coordinate you to other services in your plan but

            HC2U is the primary number (non-emergency) to coordinate your care


        •  You  have  additional  benefits  for  Hospitalization,  accidents  etc.   HC2U  will
            coordinate this care with Pan-American.  If you have, any questions on your

            Pan-American  Benefits,  or  how  they  coordinate  with  the  other  benefits

            please call 800-999-5382.















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