Page 22 - Heritage Oaks - Benefit Guide 7-1-2020

Enrollment Instructions and

Benefit Portal

1) Go to www.ifcbenefitsolutions.com - click the “Gen4 Login” link from the menu bar on top.

2) For Annual Open Enrollment, enter your username and password (username: last 4 of SSN + first four of
last name / password: last name) to log in to your benefit website. For NEW HIRES (username: last 4 of
SSN + first four of last name. A special secure password will be emailed or provided to you by Human

Resources)
3) Under the Enrollment section, click on the blue “Open Enrollment” or “New Hire” button. This will take
you to the enrollment start page. The entire process has been laid out for you in the left side menu
system. For your ease of use, each page has been setup with a "Next" button to take you to the next

page. You can, however, move around between pages using the menu system.
4) Review your employee profile information. Please update any missing required fields and correct any
items that may be incorrect. Please add your email address to receive a copy of your benefit selections.

5) Please add ALL your dependents even if you do not plan to adding them to your company group
insurance program under the profile - this can be done by clicking “New Dependent” - We need your
dependents added for your beneficiary information later. For children over age 26 please use (Adult
Child) and not Child.

6) Review the benefits offered. For more information, click on benefit details.
7) Once you have determined the benefits to enroll in, select it, click next step, and continue until all
benefits have been selected.

8) You are required to enter an election for all benefits offered - if covering dependents, they need to be
checked under “coverages”. If you do not want to elect a coverage, check “Waive” and select a reason.
9) Once all elections are made - You may choose to email yourself a copy of your selections BEFORE
confirming your choices.

10) Check the box and click “Confirm my Choices.”
New Hire Enrollments are also done online through our Employee Benefit Website. For more

information about our benefits or how to enroll, please contact our broker’s office at 800-
935-0605 or 817-332-8956

www.ifcbenefitsolutions.com.

Don’t forget you can use your login and password to access your Employee Benefit Website
for all your benefit information needs. Your benefit portal includes plan information and

summaries, costs, carriers contact information, and network provider look up. You can also

find helpful (how to) videos, provider links, and forms.

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