Page 26 - Tritrax 2025 Benefit Guide

Contact Information

In the event you have benefit questions, please contact Lauren Vielma or our

Broker’s office, IFC Benefit Solutions, Inc.

HR / Enrollment Questions:
Lauren Vielma
Email: l.cobler@tritraxrehab.com
Office: (817) 652-2924

Broker Questions: IFC Benefit Solutions, Inc.
Alejandra Smith—Account Manager
Email: Alejandra@ifcbenefitsolutions.com
Office: (817) 332-8956 ext. 304
Mobile: (817) 987-9329

Member Specific Medical Questions:
800-521-2227

Member Specific Questions:
Humana Customer Service:
800-232-2006
Humana Claims and Find a Provider Assist:
866-427-7478

Member Specific COBRA Questions:
Alt Bentley Yates Customer Service: (817) 731-6258

Member Specific Disability Questions:
Mutual of Omaha Customer Service: 800-877-5176

Member Specific Life Questions:
Mutual of Omaha Customer Service: 800-775-8805

Travel Assistance:
Mutual of Omaha: ID Number 9900MOO2
Inside the U.S 1-800-856-9947
Outside the U.S 312-935-3658

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