Page 22 - Tritrax 2024/2025 Benefit Guide
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Contact Information









          In the event you have benefit questions, please contact Lauren Vielma or our

          Broker’s office, IFC Benefit Solutions, Inc.



                                                    HR / Enrollment Questions:
                                                    Lauren Vielma
                                                    Email: l.cobler@tritraxrehab.com
                                                    Office: (817) 652-2924


                                                    Broker Questions: IFC Benefit Solutions, Inc.
                                                    James T. Moore—Account Manager
                                                    Email:  james@ifcbenefitsolutions.com
                                                    Office: (817) 332-8956 ext. 304
                                                    Mobile: (817) 987-9329




                                                    Member Specific Medical Questions:
                                                    800-521-2227







                                                     Member Specific Questions:
                                                     Humana Customer Service:
                                                     800-232-2006
                                                     Humana Claims and Find a Provider Assist:
                                                     866-427-7478





                                                     Member Specific Disability Questions:
                                                     Mutual of Omaha Customer Service:  800-877-5176

                                                     Member Specific Life Questions:
                                                     Mutual of Omaha Customer Service:  800-775-8805


                                                     Travel Assistance:
                                                     Mutual of Omaha:  ID Number 9900MOO2
                                                     Inside the U.S 1-800-856-9947
                                                     Outside the U.S 312-935-3658





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