Page 55 - eBOOK_OFFICE ADMINISTRATION 2_Vol 2 2024
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CHAPTER 4
3. During the brainstorming process, the following rules are usually observed:
1 All ideas are recorded, no matter how unrealistic they may appear
2 Criticism of ideas is not allowed until all ideas have been expressed.
Comments such as “that will never work” or “we tried that once
already” may block the flow of ideas
3 Explanations and combinations of ideas are encouraged. The value of
brainstorming is that one idea may build on another.
GROUP DYNAMIC
1. Group dynamics refers to how people interact and communicate, as in a meeting.
2. Group dynamics can play an important part in reaching group consensus and
decisions.
3. Three critical components of group dynamics are:
I. Interactions
II. Exchange of information
III. Relationships
INTERACTIONS
1. The goal of the meeting will determine how the group members interact with one
another. When group members can see one another, communications will nearly
always improve in meetings.
2. Maintaining eye contact might help you dominate the conversation or attract
attention.
3. Everyone can follow the discussion more easily if they can see the facilitator and
the visual aids.
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